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Various alerts from samdesk travel briefs
Various alerts from samdesk travel briefs

Introducing real-time travel briefs to help TRM professionals prep and protect travelers

Introducing real-time travel briefs to help TRM professionals prep and protect travelers

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News and Updates

September 17, 2024

This year at GSX samdesk is pleased to unveil a major step forward in the travel risk management space with the unveiling of real-time travel briefs. Travel risk management (TRM) professionals can automate, generate and send travel briefs with real-time information on country, community, and even neighborhoods that you and your travelers need before, during and after a trip.


It takes one quick browse of news headlines to understand how fast our world changes. The risk landscape changes by the hour. Yet, the travel industry is woefully behind with travel briefs and risk reports that are updated annually, often by a single analyst far from what is happening on the ground.


At samdesk we think this is inadequate. TRM professionals, and more importantly travelers, can’t rely on weeks or even months old analysis, nor can they learn about emerging risks via the news during travel. Look at how many individuals were impacted by the CrowdStrike outage, the number of travelers caught in conflict related airspace closures, airline and worker strike events that disrupt business travel, bomb scares closing city transit lines and the list goes on with how many times a traveler is impacted by an event that was never addressed in their travel brief and worse, while in trip, they had zero situational awareness from their corporate travel team. 


From our conversations with hundreds of TRM professionals they are crying for help in a crushing workload to support an ever-growing number of travelers. While at the same time TRM leaders are calling into question the effectiveness of static risk scores, dedicated travel apps and legacy TRM systems that always seem two steps behind today's travel needs and shifting requirements. Hear it from the TRM pros for yourself.


The only way forward for a truly prepared and safe traveler program is leveraging intelligent systems and vast available data streams to produce up to the minute information briefs for today’s chaotic travel environment. Enter the samdesk Real-Time Travel Brief, the first Generative AI briefing platform. 


The samdesk Real-Time Travel Briefing sets a new standard in TRM with travel location briefs that are produced in real-time, with up to the second information. The secret sauce is the samdesk crisis database, our AI event detection system that identifies issues and risks as they happen – down to the specific location - paired with our real-time coverage team of analysts who work alongside the event detection system to turn a data point into a report ready for a TRM professional to take instant action. 


It’s time to ditch the risk maps, risk scores and static briefs. It’s time to get granular location based information with real world data that is generated in the lead up to, and during, travels.


Here how samdesk real-time travel briefs works and what sets it apart:


Generated on Demand with Up-To-The-Minute Information

Samdesk real-time travel briefs are generated in a second with the most up to date information. If a crisis occurs one minute before the trip is set the samdesk travel assessment will update the TRM professional and traveler in real-time.


Automated or One-Click, You Pick! 

The samdesk approach means you can generate unlimited briefs and updates. This means you set when your travelers get automatically briefed - from weeks in advance to on-arrival. If you want more control, you can set up a one-click to review and send.


Hyperlocal, Hyper Relevant 

The samdesk platform detects hyperlocal events, which allows us to generate granular reports and briefs previously not possible. Need a travel brief for field workers in Libya? No problem. Need a brief for a multi-city tour across South America? No problem! Generate a hyperlocal travel report or track events around the traveler as they move with a single click!


Data Driven, Analyst Vetted

Samdesk is the world’s largest crisis database. We’ve fused AI systems and real-time analysts to document, map, vet and contextualize more disruptive events with billions of data points. Our approach means we know real-world on-the-ground conditions from a billion vantage points. Say goodbye to vague, months-old country level assessments that put travelers to sleep and say hello to geo-rich, up-to-date reports based on real-time events that empower travelers.


CTM Integrated, In-Trip Situational Awareness

Samdesk plugs into nearly every major corporate travel management platform so you can streamline your travel prep and travel safety programs. As a TRM professional you can easily see who is about to travel and who is on a journey right now. More importantly, should any issues arise during a trip, you will be notified of the potential disruption and who is impacted. 

 

To see the new TRM feature sets in samdesk come see us at GSX in Orlando at Booth 2043.

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